Shipping Policy

Last Updated: 10.11.2024

Kishi’s Boutique is committed to delivering your order promptly and securely. This Shipping Policy explains our shipping process, options, and timelines.

1. Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification with tracking details once your order has shipped.

2. Shipping Rates & Delivery Times
We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

Shipping costs will be calculated at checkout based on your selected method and delivery location. Occasionally, shipping rates or delivery times may vary depending on promotions or special circumstances.

3. International Shipping

  • Currently, Kishi’s Boutique ships only within India. We may expand to international destinations in the future.

4. Tracking Your Order
Once your order has shipped, you will receive a tracking number by email to monitor your shipment’s progress. Please allow 24-48 hours for tracking information to become available.

5. Shipping Delays
While we strive for timely delivery, occasional delays may occur due to unforeseen circumstances (e.g., weather, customs processing, or high demand). In such cases, we will keep you informed.

6. Shipping Address Changes
If you need to modify your shipping address, please contact us immediately after placing your order. We can update the address if your order has not yet shipped. Once shipped, we cannot change the destination.

7. Lost or Damaged Packages

  • Lost Packages: If your tracking information shows that your order was delivered, but you have not received it, please reach out to us. We will assist in filing a claim with the carrier.
  • Damaged Packages: If you receive a damaged package, please contact our Customer Support within 48 hours, providing photos and details of the damage.

8. Contact Us
For any questions regarding your shipment, please contact us through our Contact Us page.